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Därför erbjuder vi generösa villkor för både retur och reklamation.” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2OGQ1MGUyODcwZTYxIiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGl0bGUiLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6eyJtYXJnaW4tYm90dG9tIjoiMjBweCJ9fX0=” css=”.vc_custom_1758793308818{margin-bottom: 10px !important;}” title_desktop_width=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfc2xpZGVyIiwiY3NzX2FyZ3MiOnsiLS13ZC1tYXgtd2lkdGgiOlsiIl19LCJjc3NfcGFyYW1zIjp7ImRldmljZSI6ImRlc2t0b3AifSwic2VsZWN0b3JfaWQiOiI2OGQ1MGUyODcwZTYxIiwiZGF0YSI6eyJkZXNrdG9wIjo0ODV9fQ==” after_font_size=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zaXplIiwiY3NzX2FyZ3MiOnsiZm9udC1zaXplIjpbIiAudGl0bGUtYWZ0ZXJfdGl0bGUiXX0sInNlbGVjdG9yX2lkIjoiNjhkNTBlMjg3MGU2MSIsImRhdGEiOnsiZGVza3RvcCI6IjE1cHgifX0=” wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no”][/vc_column_inner][vc_column_inner width=”5/12″ woodmart_css_id=”63762784807aa” parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2Mzc2Mjc4NDgwN2FhIiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” wd_z_index=”no” css=”.vc_custom_1668687751294{padding-top: 0px !important;}”][woodmart_image img_align=”center” rounding_size=”” woodmart_css_id=”63a06df1456bc” img_id=”314″ img_size=”full” display_inline=”no” parallax_scroll=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2M2EwNmRmMTQ1NmJjIiwic2hvcnRjb2RlIjoid29vZG1hcnRfaW1hZ2UiLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6e319fQ==” woodmart_box_shadow=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” css=”.vc_custom_1671458304471{margin-bottom: 10px !important;}”][/vc_column_inner][/vc_row_inner][vc_row_inner css=”.vc_custom_1668688774951{margin-bottom: 20px !important;padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 20px !important;padding-left: 5px !important;background-color: #ffffff !important;border-radius: 10px !important;}” woodmart_css_id=”63762b82b617b” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2Mzc2MmI4MmI2MTdiIiwic2hvcnRjb2RlIjoidmNfcm93X2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” woodmart_box_shadow=”no” wd_z_index=”no” woodmart_disable_overflow=”0″ row_reverse_mobile=”0″ row_reverse_tablet=”0″][vc_column_inner vertical_alignment=”eyJkZXZpY2VzIjp7ImRlc2t0b3AiOnsidmFsdWUiOiJjZW50ZXIifSwidGFibGV0Ijp7InZhbHVlIjoiIn0sIm1vYmlsZSI6eyJ2YWx1ZSI6IiJ9fX0=” horizontal_alignment=”eyJkZXZpY2VzIjp7ImRlc2t0b3AiOnsidmFsdWUiOiJjZW50ZXIifSwidGFibGV0Ijp7InZhbHVlIjoiIn0sIm1vYmlsZSI6eyJ2YWx1ZSI6IiJ9fX0=” css=”.vc_custom_1668689396390{padding-top: 0px !important;}” woodmart_css_id=”63762deee81ef” parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2Mzc2MmRlZWU4MWVmIiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” wd_z_index=”no”][woodmart_title align=”left” woodmart_css_id=”68d50f0e2a80e” title=”1. Ångerrätt & Öppet köp” title_font_size=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zaXplIiwiY3NzX2FyZ3MiOnsiZm9udC1zaXplIjpbIiAud29vZG1hcnQtdGl0bGUtY29udGFpbmVyIl19LCJzZWxlY3Rvcl9pZCI6IjY4ZDUwZjBlMmE4MGUiLCJkYXRhIjp7ImRlc2t0b3AiOiIyNHB4IiwidGFibGV0IjoiMjJweCIsIm1vYmlsZSI6IjIwcHgifX0=” css=”.vc_custom_1758793502617{margin-bottom: 10px !important;}” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2OGQ1MGYwZTJhODBlIiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGl0bGUiLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6e319fQ==” wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no”][vc_column_text css=”” woodmart_inline=”no” text_larger=”no”]
- Du har 30 dagars ångerrätt från den dag du mottagit varan.
- Produkten måste vara oanvänd, oskadad och i nyskick, inklusive originalförpackning, manualer och tillbehör
- Om produkten eller förpackningen inte är i fullgott skick kan ett värdeminskningsavdrag göras innan återbetalning.
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- Förseglade hygien- och hälsoprodukter där plomberingen brutits.
- Ljud- och bildupptagningar med bruten försegling.
- Varor som tillverkats eller anpassats särskilt efter dina önskemål.
- Tjänster som redan fullgjorts med ditt medgivande.
- Färskvaror och andra produkter med kort hållbarhet.
- Tidningar eller tidskrifter som säljs som lösnummer.
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- Skicka ett mejl till kontakt@test.storea.se och ange: namn, adress, e-post, ordernummer samt vilka produkter du vill returnera.
- Inom 24 timmar får du en retursedel och ett returformulär via e-post.
- Fyll i formuläret och lägg det i paketet tillsammans med produkten.
- Packa väl och fäst retursedeln tydligt på paketet.
- Lämna in hos ditt postombud och spara alltid kvittot som bevis på att returen är skickad.
- Återbetalning sker via samma betalningsmetod som användes vid köpet.
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- Kontakta oss först via kontakt@test.storea.se och beskriv felet. Ange alltid namn, adress, e-post, ordernummer samt bifoga bild eller video som tydligt visar problemet.
- Du får svar inom 24 timmar med vidare instruktioner.
- Vid godkänd reklamation bekostar vi returfrakten. Om vi inte kan åtgärda felet eller ersätta med en likvärdig vara återbetalas beloppet enligt gällande konsumentlagstiftning.
- Vi följer alltid riktlinjer från Allmänna Reklamationsnämnden och förbehåller oss rätten att neka reklamation om varan inte bedöms felaktig.
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- Om du vill avbryta en beställning, kontakta oss snarast via kontakt@test.storea.se och ange ordernummer.
- Är ordern ännu inte packad eller skickad kan den makuleras och återbetalning sker inom ca 7 arbetsdagar.
- Om ordern redan skickats behöver du i stället genomföra en retur enligt instruktionerna ovan.
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- Eventuella tryckfel på webbplatsen.
- Slutförsäljning.
- Mindre färgskillnader mellan produktbilder och verklighet beroende på skärm och upplösning.
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